Listen to "The $4 Billion Reason to Stop Buying AI Chatbots with Sriram Krishnasamy, ex-FedEx" on Spreaker. Most companies are adopting AI in the wrong order. They start with technology, hand everyone a chatbot, and hope productivity follows. According to Sriram Krishnasamy, that's how you
June 16, 2026
Listen to "Stop Copying Your Competitors: Do This Instead!" on Spreaker. Most teams can identify friction in their customer experience. The challenge is convincing leadership to invest in fixing it. Digital leaders from Walmart, FanDuel, US Bank, and American Eagle have all faced that challenge. In this encore
June 01, 2026
Listen to "Don't Ask Customers What They Want, Ask This Instead with Dean Curtis, ex-Apple, Palm" on Spreaker. Dean Curtis was literally in the room when the iPhone was about to change enterprise mobile computing forever. He was at Palm during the smartphone wars, then
May 18, 2026
