Listen to "Content, Trust & AI Governance with PitchBook’s Rafael Carranza (ex-Microsoft, ex-Amazon)" on Spreaker. Two taps. That's all it took to reorder your regular Dunkin order through CarPlay while driving. Sounds like the perfect frictionless feature, right? Except it was quietly training customers to
February 09, 2026
Listen to "Content, Trust & AI Governance with PitchBook’s Rafael Carranza (ex-Microsoft, ex-Amazon)" on Spreaker. A single email can cost millions of dollars. Not because of what it says, but because it didn't reach the right people at the right time. Most companies treat content
January 26, 2026
Listen to "From Bitcoin Fear to NFT Confusion: Why the Pattern Repeats with L'Oréal’s Jean-Louis Hé" on Spreaker. What if the friction stopping crypto adoption is the same fear that kept 62% of US adults from making their first online purchase until the pandemic forced
January 13, 2026
